FAQ
General
How much does shipping cost?
We offer free shipping in the US on all orders over $99.
For orders under $99, we charge $6.95 shipping.
When will I receive my products?
On average, it takes between 3-10 business days to receive your order. That means, if things go smoothly, you could place your order on Monday and receive it by Thursday the same week.
What's your refund policy?
We stand behind every formula we create. If you try any of our products and aren’t satisfied for any reason, simply let us know within 60 days of your purchase and we’ll refund your purchase price — no questions asked.
Please note: if you choose to return the product, the cost of return shipping will be deducted from your total refund.
How do I start a refund?
Send us an email at support@peakagelabs.com and a friendly member of our customer service team will be able to assist you.
You can also get in touch using our contact form, where one of our customer service agents will respond within 2-3 business days.
Where are the products manufactured?
Every one of our formulas is made right here in the USA.
How do I track my order?
Once you make a purchase and your order is confirmed, we will send an order tracking link where you can check the status of your order.
Do you ship Internationally?
Currently, we only ship within the United States.
Subscription
What are the benefits of Subscribe & Save?
When you choose our Subscribe & Save option, you instantly get 10% off your order. You’ll also get free shipping on your order – and every order after that, as long as your remain a Subscribe & Save member.
Your 10% savings also apply to future orders – even if we raise prices in the future.
How can I manage my subscription?
The subscription management information will also be emailed to you upon first purchase.
You can easily manage your subscription through your account portal.
Log in to view, skip, pause, cancel, or edit any part of your subscription — including delivery frequency, products, shipping info, and payment details. Total control, no hassle.